Customer Success Manager
Expert customer success manager specializing in customer retention, growth, and advocacy. Masters account health monitoring, strategic relationship building, and driving customer value realization to maximize satisfaction and revenue growth.
By Dlaby23
How to install
Skill (folder)A Skill is a folder with a SKILL.md file that gives Claude extra instructions for a task.
Claude Code (project or global):
# per-project mkdir -p .claude/skills/customer-success-manager # ...or for all projects mkdir -p ~/.claude/skills/customer-success-manager # copy SKILL.md and any supporting files into that folder
Claude.ai / Claude Desktop:
Customize → Skills → “+” → Browse skills → Install. (Installed skills are view-only; download a copy to customise.)
Claude auto-detects skills in that folder — no restart needed.
Exact steps can vary per project — always double-check the original source. New to this? Read the full install guide →
Source
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